Privacy Policy

Metropower Confidentiality and Privacy Statement

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

What information is collected?

Depending on the specific Metropower website process (website membership, forum and Store) the following information is collected:

• Name
• Address
• E-mail account
• Phone number
• IP address

When using the Metropower Store service, PayPal will request credit/debit card or PayPal account information to take the required payment. PayPal does not provide this information to the Metropower.

What will the information be used for?

Metropower website & forum membership processes and delivery of online Store purchases.

How and where is it stored?

Information provided via Metropower’s website www.metropower.info (hosted by Web Hosting UK, which is GDPR compliant) is then transferred to the relevant Metropower admin.

Who is it shared with?

Name and address information is shared with Metropower’s merchandise supplier (AlBonnie’s Prints) for the mailing out of purchases from the Metropower Store.

How long is information kept and how is it disposed of?

Website accounts are retained for as long as users remain active on the site.
Users may close their account at any time by emailing the Webmaster at metropower.website@gmail.com

Metropower Processes That Involve Personal Data

Metropower undertakes the following processes on behalf of its members which includes the handling of Personal Data:

• Metropower Membership
• Store purchases

All processes can be undertaken by using Metropower’s website www.metropower.info  

Metropower’s website and forum service is hosted by Web Hosting UK, this organisation is GDPR compliant.
Payments that are taken online are processed by PayPal’s online payment service.

When using the Metropower Store PayPal will request credit/debit card (or PayPal account information), to complete the transaction. This information is not passed on to Metropower.

The above processes are underpinned by activities performed by the following Metropower admins:

• Webmaster
• Event Organiser

The specifics relating to each of the processes are documented below.

Metropower Membership

Metropower collects the following information from members to enable it to process membership via online processes:

• Name
• Email address
• Your IP address is recorded when you perform certain actions on our site

Information that is entered via Metropower’s Store service is passed on electronically to Metropower’s merchandise supplier in order to fulfil orders.

The information provided enables Metropower to maintain membership records and arrange the distribution of products from the Store. Information is not passed on to any third parties other than Metropower's merchandise supplier, who uses it to fulfil orders.

Store purchases

Metropower collects the following information from members to enable it to process Store purchases via the Metropower website.

• Name
• Address
• Contact information (telephone number and e-mail address)
• Order details

Information that is entered via Metropower’s online e-commerce service is passed electronically on to Metropower’s merchandise supplier and Metropower Webmaster for their respective Metropower processes.

The information provided enables Metropower to fulfil Store orders.

Webmaster Processes

Metropower’s Webmaster receives copies of Store transactions as a contingency to any breakdown in the electronic information distribution chain e.g. Merchandise Supplier.

Protecting your information

The internet is not a secure medium. However we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information

We have put in place various security procedures as set out in this policy. For example, our privacy policy is periodically reviewed and enhanced as necessary and only authorised Metropower admins have access to user information. We use secure server software (SSL) to encrypt personal information you input before it is sent to us, and our database is hosted in a secure UK data centre. Payment services are provided by PayPal; your financial information is not processed nor stored by Metropower;. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation (GDPR), which comes into force from May 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website (external links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. Clicking on any such adverts will send you to the advertisers website, which may use cookies and may track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Policy updated 25/05/2018